Portland, OR

Senior Strategist, Research and Testing

You are a self-starter, team player, and capable strategist on a quest to understand what makes users tick. You move quickly and are adept at leveraging an arsenal of research and testing methodologies that you deploy to give the end-user the loudest voice in the room. As a partner to both internal and external teams, you enjoy leading innovative research engagements across highly collaborative, multi-disciplinary teams and ensure the production of the best digital experiences in the world.

What You’ll Do

  • Design, execute and lead quantitative and qualitative research and testing projects to generate meaningful and intuitive insights that push creativity and ensure post-launch validity for digital experiences
  • Operate autonomously while partnering closely with the producers, designers, writers, developers, as well as other strategists to provide support and value throughout the entire project cycle
  • Be an agency-wide advocate for putting humans at the center of digital experiences that we design for clients
  • While embedded and in collaboration with project teams, lead user testing tasks including recruiting participants, designing surveys and interview guides, moderating remote and in-person interviews, focus groups, conducting data analysis, identifying insights and generating reports
  • In partnership with the project team, define reporting and measurement metrics that align with overall project and usability goals
  • Prepare and present approaches, insights, and recommendations directly with mid-senior level clients in a compelling and impactful way

What You’ll Bring

  • 5+ years of experience supporting and leading quantitative and qualitative research and testing for digital experiences and marketing campaigns
  • Experience with multiple research and testing methodologies, focused on user experiences, user interfaces and product/marketing research
  • Ability to lead meaningfully, with an understanding of the design, technical and business implications associated with strategic recommendations
  • Comfortable and confident when presenting and collaborating with clients, from managing and prioritizing requests to seamlessly implementing their feedback
  • Experience working and collaborating closely with multidisciplinary team including creative and technical partners
  • Flexible and engaging in a team setting, from onboarding quickly to reading a room and leveraging your high EQ to navigate internal and external stakeholders
  • Strong writing and communication skills
  • Technically skills include fluency:
  • - Must Have: Google and Microsoft Productivity Suites (Excel/Sheets, PowerPoint/Slides)
  • - Must Have: familiarity with design tools (Sketch, Figma, InVision)
  • - Nice-To-Have: Experience with data analysis tools (SPSS, R, SAS)

Apply by February 17, 2020

Job will be taken down when vacancy is filled.

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