Confidently and autonomously lead our most complex projects successfully, ensuring the work exceeds expectations. You are responsible for overall quality of service, and on-time, on-budget completion of deliverables across projects, reporting to the team Executive Director

Effectively lead projects at Instrument, including but not limited to: brand, communications, or scalable content

Lead and maintain overall client relationships on assigned client groups, developing key relationships that position Instrument as a strategic advisor and innovation partner. Be a dynamic, honest, and trusted partner to your clients as the lead contact, thoughtfully collaborating with your Executive Director/Assoc. Executive Director and other producers on your team

Be a balanced advocate in the work for client goals and user needs while you champion the team’s vision

Create and sustain positive relationships and collaborations across client and project teams. Find the balance between you steering the work and empowering team members to do so

Assess if what we have created (in concept or execution) is the best, most innovative solution. Always push the team to get there

Lead projects and team members from the beginning to end of each project’s life cycle. Strategically involve team leaders and other team members at the optimal moments and levels for ultimate project success

Understand the financial implications of each project’s P&L. Ensure work is completed on budget and invoiced appropriately

Work with the team leads to properly plan awarded projects, accounting for all necessary details and ensuring a strong kickoff that will lead to the successful and timely project completion with a high level of satisfaction from both the team and the client

Monitor the health and happiness of project teams, proactively flagging, implementing measures, or taking action to adjust in response to any issues for optimal morale, in partnership with your Executive Director/Assoc. Executive Director and other leaders

Mentor and lead producers through Instrument’s methodology and best practices as assigned

Build and manage successful partnerships – both internally and with global localization teams

Maintain resourcing efficiency throughout the project lifecycle, minimizing down-time and ensuring people are involved at the appropriate times for project success. Help manage team resources, including partner vendors and freelancers, with clarity and efficiency

Develop and manage vendor contracts, ensuring alignment with project requirements

Approach your work with an open, flexible outlook and a focus on effective, respectful influence

Engage with a positive attitude and impactful presence within the larger team and clients to produce the best possible product and results

Be seen as an influential trusted advisor to the team and clients.

Maximize your time and output by thinking creatively: work smarter, not harder

Display a high level of emotional maturity and awareness, utilizing multiple styles of communication and influence to come to the best result for our clients and team

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